Last updated: June 6, 2025
These Terms of Use (“Terms”) are a binding contract between you and Summer AI Limited (“Summer,” “we,” “our,” or “us”) regarding your access to and use of our AI phone receptionist technology and related services (the “Services”). Any capitalized terms not defined here have the meanings provided in our Privacy Policy. Use of our Services constitutes your acceptance of these Terms.
If you have questions about these Terms, please contact us at support@heysummer.com.
ELIGIBILITY & ACCEPTANCE
You must be at least 18 years of age, reside in a jurisdiction where the Services are lawful, and agree to be bound by these Terms. If you are using the Services on behalf of a company or entity, you confirm that you are authorized to bind that entity to these Terms.
THE SERVICES
Summer provides:
An AI phone receptionist to handle calls and manage bookings;
A dashboard and integration software (the “Application”); and
The public-facing site at heysummer.com and related web assets (collectively, the “Site”). Call recordings and transcripts (“Recordings” and “Transcripts”) are generated and accessible via your Summer account (“Account”).
Registration: To access Services, you must register, create an Account, and select a subscription. You agree to maintain accurate contact information and to secure your login credentials.
Telephone Numbers: Summer may host your number or assign a forwarding number. Unused numbers may be reassigned if not ported out within 3 months of subscription termination.
Caller Payments: If you accept payment via the Services, you are solely responsible for authorization and compliance. Summer does not handle funds or process payments.
Recordings & Transcripts: Call data is collected for your use and for Service improvement. Subscribers are responsible for compliance with all applicable call recording laws.
SMS Features: With Caller consent, Summer may send SMS messages. You are responsible for message content and compliance with applicable laws.
AI Features: Our AI Receptionist may use machine learning and your business data to generate call responses (“Outputs”). Summer disclaims any guarantee of Output accuracy or legality. You agree to verify Outputs and not rely on them for critical decisions.
SUBSCRIPTIONS
Subscriptions renew every 30 days unless cancelled. Fees include (i) fixed monthly charges and (ii) variable overage charges. Upgrades take effect immediately; downgrades take effect at the next billing cycle. Free trials convert automatically unless cancelled in time.
FEES & PAYMENT
All fees are in USD and non-refundable. You must maintain a valid payment method. Late payments may result in interest charges or suspension of service.
PRIVACY
Your use of the Services is governed by our Privacy Policy. Summer may send service-related communications and system notices.
SUMMER PROPERTY
All intellectual property, including the Services, Site, AI systems, and associated content, is owned or licensed by Summer. You receive a limited, non-exclusive license to use the Services according to your subscription. Feedback you provide may be used freely by Summer.
YOUR DATA
You retain ownership of your business data (“Your Data”). You grant Summer a license to use Your Data to provide and improve the Services, including training AI models. You must ensure that Your Data is lawful, non-infringing, and compliant with applicable laws.
ACCEPTABLE USE
You are responsible for your use of the Services and your Callers. You agree not to use the Services for illegal, harmful, or exploitative purposes. If you use SMS or data integrations, you must comply with relevant laws.
ACCESS & AVAILABILITY
The Services may be unavailable during maintenance or outages. We are not liable for unavailability. Software may require updates, which you must install for continued access
THIRD-PARTY SERVICES
You are responsible for any integrations with third-party tools or services. Summer is not liable for their operation or content. Use of such services is at your own risk.
SECURITY
You must not interfere with or breach the security of the Services. Unauthorized access, scanning, or tampering may lead to legal action.
WARRANTY DISCLAIMER
The Services are provided “as is” without warranties of any kind. Summer disclaims any guarantee of uninterrupted service or error-free performance.
LIMITATION OF LIABILITY
To the extent permitted by law, Summer’s liability is limited to the amount you paid in the 3 months prior to the event giving rise to liability, or $100, whichever is greater. We are not liable for indirect, special, or consequential damages.
INDEMNIFICATION
You agree to defend and indemnify Summer against claims arising from your use of the Services, your Data, or any violation of these Terms.
TERMINATION
You may cancel your subscription at any time through your Dashboard. Summer may suspend or terminate your access for non-payment, violations of these Terms, or other reasons. After cancellation, Your Data may be deleted after 30 days.
DISPUTE RESOLUTION
Any disputes must first be attempted to be resolved informally. If unresolved, disputes will be subject to binding arbitration in Hong Kong. You waive class action rights and agree to resolve claims individually.
MISCELLANEOUS
These Terms are governed by Hong Kong law. They constitute the entire agreement between you and Summer. Failure to enforce any part of the Terms is not a waiver. If any provision is invalid, the rest remain in force.
CONTACT
Summer AI Limited
1113 Peninsula Centre
67 Mody Road, Tsim Sha Tsui Project
Kowloon, Hong Kong
support@heysummer.com
By accessing or using the Services, you agree to be bound by these Terms.